Privacy Policy

Effective date: July 9, 2026

1. Introduction

Caseflow Marketing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit caseflow-marketing.com or interact with our services, including our SMS messaging program.

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: First name, last name, email address, and phone number
  • Business Information: Business or law firm name
  • Usage Data: Pages visited, time spent on site, and browser type
  • Communications: Any messages or additional information you submit through our forms

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry or appointment request
  • Send you SMS text messages you have consented to receive
  • Send you emails related to our services
  • Improve our website and services
  • Comply with legal obligations

4. SMS Messaging Program

By providing your phone number and checking the SMS consent box on our booking form, you consent to receive SMS text messages from Caseflow Marketing. Message frequency varies. Msg & data rates may apply. To opt out, reply STOP at any time. For help, reply HELP or contact us below. We do not share, sell, or disclose your SMS opt-in data or SMS consent status to any third party for marketing or promotional purposes under any circumstances.

5. Sharing of Information

We do not sell your personal information. We may share your information with service providers who assist in operating our website or delivering our services, solely for those purposes and under confidentiality obligations, or with legal authorities if required by law. We will never share your phone number or SMS consent with third parties for their own marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Your Rights

You may request to access, correct, or delete your personal information, or opt out of SMS messages at any time by replying STOP.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

CaseFlow Marketing